Frequently Asked Questions
This section holds answers to many commonly asked BARRK questions. Where possible, we have included links to sections, to help provide better information.,
Contents
General
Q: How do I contact someone, with security questions? A: please email us at support@barrk.ca.
Q: How do I contact someone, with support questions? A: Please email us at support@barrk.ca.
Q: How do I contact someone with sales questions? A: Please email us at sales@barrk.ca.
Q: How do I find BARRK on Facebook? A: Our Facebook page can be found at www.facebook.com/barrk.ca. Please "Like" us and tell your friends!
Animals
Q: How do I add an animal? A: Please click HERE
Q: How do I upload a picture of an animal? A: Please click HERE
Q: How do I attach a file to an animal? A: Please click HERE
Q: How do I assign a foster to an animal? A: Please click HERE
Q: How do I assign an adopter to an animal? A: Please click HERE
Q: How do I change a foster of an animal? A: Please click HERE
Q: How do I change the animal to show that it has died? A: Please click HERE
Q: How do I enter a Rabies tag number for an animal? A: Please click HERE
Q: How do I change an animal's weight? A: Please click HERE
Q: How do I enter a Microchip ID for an animal? A: Please click HERE
Q: How do I enter a Tattoo ID for an animal? A: Please click HERE
People
Q: How do I create an Adopter? A: Please click HERE
Q: How do I create a Foster? Please click HERE
Q: How do I mark someone as unfit to adopt? A: Please click HERE
Q: How do I mark someone as unfit to foster? A: Please click HERE
Q: How do I change a Foster in to an Adopter? A: Please click HERE
Vets
Q: How do I create a vet? A: Please click HERE
Q: How do I update an existing vet? A: Please click HERE
Q: How do I show a vet as unable to book appointmenrs? A: Please click HERE
Vet Visits
Q: How do I create a vet visit? A: Please click HERE
Q: How to I change information in an existing vet visit? (eg. date, details) A: Please click HERE
Q: How do I send out a vet visit reminder to one person? A: Please click HERE
Q: How do I send out a vet visit reminder to multiple people? A: Please click HERE
Inventory
Q: How do I create an inventory item? A: Please click HERE
Q: How do I update an inventory item? A: Please click HERE
Q: How do I assign an inventory item to someone? A: Please click HERE
Q: How do I delete an inventory item? A: Please click HERE
Events
Q: How do I create an event? A: Please click HERE
Q: How do I update an event? A: Please click HERE
Q: How do I cancel an event? A: Please click HERE
Q: How do I notify others about an event? A: Please click HERE
Documents
Q: What does "Access Level" mean? A: Please click HERE
Q: Why can't I see a specific document? A: Please click HERE
Q: How do I upload a document? A: Please click HERE
Q: How can I attach a document to a specific animal? A: Please click HERE
Q: How do I attach a document to a specific human? A: Please click HERE
Q: How do I attach a document to a Vet? A: Please click HERE
Q: How do I attach a document to a vet visit? A: Please click HERE
Q: How do I attach a document too an inventory item? A: Please click HERE
Q: What is the difference between an attached document and a standalone document? A: Please click HERE
Reports
Q: How do I get a report, if it is not listed? A: Please click HERE
Q: How do I find which reports are available? A: Please click HERE
Q: What CSV lists are available for download? A: Please click HERE
Admin
Q; What payment methods are accepted for BARRK? A: Please click HERE
Q; How often does billing occur? A: Please click HERE
Q: How do I update my billing information? A: Please click HERE
Q: What type of data can be exported? A: Please click HERE
Q: How do I change my organization's name? A: Please click HERE
Q: How do I change the email address used for sending out correspondence, from my organization, through BARRK? A: Please click HERE
Q: What does "Enforce Strict Breeds" mean? A: Please click HERE
Q: How do I add a new user for BARRK? A: Please click HERE
Q: How do I change the Access Level for an existing user? A: Please click HERE
Q: How do I change the privileges for an existing user? A: Please click HERE
Q: How do I revoke access from an existing user? A: Please click HERE
